Privacy Policy

Who we are

FastBreakdown (http://127.0.0.1:8000) provides mobile jump start, car battery replacement, breakdown recovery and roadside assistance. Our address is Emmanuel House, 8-10 Kendrick Rd, Reading RG1 5DN. You can contact us on +44 7480 800352 or help@fastbreakdown.co.uk.

Information we collect

• Details you give us when you call, message us on WhatsApp or send a quote or contact form: your name, phone number, email address, location and vehicle details.
• Basic technical information when you visit the site, such as pages viewed, device and browser type, and how you arrived (for example from a Google advert).

How we use it

• To respond to your request and send a technician to your location.
• To contact you about the job you requested.
• To measure how well our adverts work, only where you have accepted cookies.

We rely on your request (steps to provide a service you asked for), our legitimate interests in running the business, and your consent for advertising cookies.

Cookies and advertising

We use Google Ads to measure calls and enquiries that come from our adverts. These cookies are only set if you click “Accept” on the cookie banner. If you reject, Google receives no advertising cookies from this site. You can change your choice at any time by clearing this site’s data in your browser. Calls made after clicking an advert may be routed through a Google forwarding number so we can count them; Google does not share call content with us. Find out more at Google’s advertising policies.

Sharing and storage

We do not sell your information. We only share it with technicians and service partners who need it to complete your job, and with service providers such as our website host and Google. We keep enquiry records only as long as needed to provide the service and meet legal obligations.

Your rights

Under UK data protection law you can ask to see, correct or delete the information we hold about you, or object to how we use it. Email help@fastbreakdown.co.uk to make a request. You can also complain to the Information Commissioner’s Office at ico.org.uk.